Control Rooms

Situation

A large campus evolved over many years, with multiple command and control points, becoming expensive to operate

Task

We were asked to review current operations and design a simplified approach to optimise operational and capital costs.

Action

A lean six sigma project with cross-functional representatives was launched and current state maps generated. Future state maps and designs were generated to drive facility, technology, process design and protocols.

Result

The operational expenditure was reduced by £2.5m.
The resilience of the operation was increased as was its ability to recover in crisis.